Motivation for this warning

This page describes the management method of the web site regarding the processing of personal data of the Users.

This is a disclosure in the terms of the Regulation (EU) 2016/679 personal data protection regulations for those that interact with the web site and the connected Services of VolaTom, which are accessible telematically at the web address:

The disclosure refers only to the VolaTom website and not to other websites counselled by the User through a web link.

Data controller

Through the consultation of this website, data regarding physical persons, identified or identifiable, are processed. The “Data Controller” of the processed of the aforementioned personal data is TommasoViggiano.

Categories of processed personal data

Navigation Data

The informatics Services and software procedures dedicated to the operations of this website acquire, during their normal running, personal data whose transmission is implicit in the Internet communication protocols.

This information are not gathered to be associated to the interested, identified subjects; however, due to their nature, this information could allow to identify the users, through elaborations and association with other data obtained by third parties.

Example of this category are the IP address or names of domain of the computer used by the Users connected to the site, the address in URI notation (Uniform Resource Identifier) of the requested resources, the time of the request, the method used to submit the request to the server, the dimension of the file obtained in response, the numeric code indicating the state of the answer from the server (successful, error etc) and other parameters of the User’s operating system and informatics environment.

These data are used only to gather anonymous statistical information about the usage of the site and to control its correct operation. The data could be used to verify the responsibility in case of hypothetical computer crimes through the website.

Data voluntarily provided by the User

The explicit and voluntary communication of electronic mails to the e-mail addresses indicated on this website, or the communication of feedbacks, or the voluntary subscription to the Newsletter, all imply the consequent acquisition and processing of the electronic mail address and possible additional personal data provided by the User. The processing of these abovementioned personal data is necessary to use the Service offered by the Platform, with the consequence that the lack of consent implies the impossibility to use the same Service.

The User’s registration through the format available on the website and the use of the chat or of the communication media available through the Platform implies the processing of the personal data provided by the same User. The processing of personal data is necessary to use the Services provided by the Platform (see Terms and Conditions on the site The lack of consent to the use of personal data at the time of registration implies the impossibility to use the Services and communication media offered by the Platform.

Promotional Newsletter

The subscription to the Newsletter allows to receive, automatically and free of charge, through the electronic mail, promotional material for information about the special offers retrieved by the Experts, about promotions and other advantages regarding the Services offered by VolaTom.

To register, please use the format available on one of the following pages (you can also register at the moment of the account creation):

The newsletter is sent through electronic mail to those who explicitly request it. It is facultative the communication of data. The refusal to provide the data implies the impossibility to receive the promotional Newsletter service.

The personal data provided by the Users are used in order to send the Newsletter and the promotional material.

To stop receiving the newsletter, it is necessary to enter the email and key in the following page:
The key is placed within the text contained in every mail you receive (at the foot). For any problem please contact:

Processing Arrangements

Personal data will be processed with automated devices. Personal data will be stored for the period necessary to the provision of the services and to the communications with the customer.

Rights of the party concerned

Subjects, whom personal data are belong to, have, at any time, the right to obtain confirmation of whether or not data exist, and to know their content and origin, to verify their accuracy or to ask for their integration or update or rectification (art. 7 of Italian Personal Data Protection Code).

According to the same article, subjects have the right to request the deletion, the transformation in anonymous form or the blockade of the data processed in violation of the law, as well as to oppose, for legitimate reasons, in any case to their processing.

Requests should be sent via e-mail, together with a digital copy of a valid identity card, at the address: or at the PEC address (if the sender use the PEC)

Use of cookies

Users who visit the VolaTom website or use the Services offered by the site, will have small amount of information stored on the devices in use, either computers or mobile devices, in the form of small text files denominated “cookies”, saved in the directories used by the web browed of the User.

VolTom website uses “technical” Cookies to provide simple and efficient Services for the Users that use the pages of

These cookie are necessary to correctly visualize the website and to make the offered technical services to work properly. Therefore, these cookies will always be used and sent, unless the User modifies the browser settings (thereby affecting the correct visualization of the website).

The use of these cookies and the processing of data connected to these cookies does not require, according to the present Italian law, the User’s consent.

The use of services offered by the VolaTom website can determine, in some cases, also the transmission of cookies from third parties, specifically, from the site as requested for the payment of the Services offered. Concerning the installation of such third party cookies, VolaTom has a mere role of technical intermediary. To this aim, the User is referred to the information available by Stripe on its website at the abovementioned link.

Modifications to this privacy policy

Considering that the continuous update of the security software control, doesn’t make them currently free from mistakes and malfunctions, it is clarified that this document, published at
is the “Privacy Policy” of this website.

The “Data Controller” reserves the right to modify this privacy policy in any moment, notifying the clients on this page. Please note to check frequently this page, taking as reference the last date published at the bottom of the page.

Last update 24/05/2018